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Thursday, Nov. 20 2008
 
 

Kropf.com - Email Hosting

Letting your employee use their own email address for your corporate business is like them receiving your company's postal mail directly at their personal street address.

The correct approach is to have all company email sent to @YourBusiness.com addresses. If you wish, we can invisibly forward an employee's email to their personal email account. Then if for any reason, you as the business owner wish to intercept that company email, a quick change in the forwarding address on record will immediately redirect ALL new email sent to that address, thereby losing no new email from your customers.

(A tip: Because those using just a first name will be spammed as a result of 'dictionary attacks', so use some combination of first and last name in each email address such as FirstInitialLastName@... Because some businesses even have two or more with the same first and last names, some prefer to use initials and a number such as FML1@...)

We also log all email through our servers, so regardless of whether we host the email box or not, we have a record of each message sent to your @YourBusiness.com addresses, logging both the recipient and the sender, with date stamp and size.

There are two options for handling email for your domain.

The first option is where we place your email into a mailbox on our servers and you configure your email reader software to "POP" your email onto your own PC. Since we store your email until you pick it up, and we must be notified whenever you wish to change your password, this requires more setup on our end and we must charge more for this than the second option.

The second option takes advantage of the fact that you have many options for Internet access and even countless ways to send and receive email. Whatever option you choose, whether it be a simple I.S.P. provided email account or a very convenient web-based email account such as on Netscape.net, we invisibly forward your @YourBusiness.com email immediately to your preferred email account. As previously stated, each of your individual addresses can be forwarded to completely different mailboxes for your convenience.

If you wish to change a personal email account, just notify us and we simply change the forwarding destination your email is sent to. Your customers are not even aware of your change because they still send their email to the same @YourBusiness.com address.

Likewise, if an employee leaves your employee for any reason, just notify us and we simply change the forwarding destination to their manager's address.

While forwarding email for customers to @Hotmail.com accounts, we discovered that the Hotmail servers were often overloaded and rejected incoming email. Fortunately for our customer, we just resent it until it went through.  Had it been sent directly to the Hotmail account from their customer, there would have been the dreaded impression that the Hotmail account had been closed.

Contact Kropf.com to start receiving these Email services!

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